We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.
We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.
We ask for contact information including your name, email address, and website URL via our contact form on our website so that we can reply to your enquiry.
We ask for your contact information when you hire us.
When you contact us by email or through our website, we collect your name, email address, website URL and the company you work for, if you’ve given us that.
If you do business with us, we also collect your business name and keep records of the invoices we send you and the payments you make. All online payments are processed using secure tools, as outlined in the section below.
When you contact us through our website, we store your information in Webflow, our hosting provider.
If we do business, we store your information in our client management software, Hello Bonsai.
We only use your information so we can reply for your inquiry and if you are a customer, to send you invoices and collect payment.
Chloe Meresse (trading as Milk Tea Web), is responsible for the security of your information. You can contact her by email at email@example.com if you have any concerns about the information we store.
When we store information in our own systems, only the people who need it have access. Chloé Meresse has access to everything you’ve provided, but individual contractors have access to only what they need to do their job.
Where we store your information in third-party services, we restrict access only to people who need it. We store passwords in an encrypted password manager software, use a different, randomly generated password for each service, and never use the same password twice.
The computers we use are all encrypted and are protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after 5 minutes of inactivity. Our mobile devices are also protected by a fingerprint or facial recognition.
We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact firstname.lastname@example.org by email.
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.
Last updated: 25th January 2022